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So you've found the puppy of your dreams. We've made the flight plans and you're ready to bring them home. Now what? Here are a few things that may help make that day as special as you've dreamed. Please let us know if you have any questions that may not have been answered here. Congratulations on your new family member! We can't wait for you to meet your new puppy!


Congratulations on your new puppy! You've dreamed of meeting your new family member for a long time now. This is a very special time. You get to take your puppy home! Take time to enjoy it. This is a fun experience and can create many wonderful memories for years to come. If possible, plan some special time to spend with the family and welcome the puppy to its new home. The puppy will be so glad to see you and should arrive happy and ready to play!
Remember that your puppy has had a busy day. Flying on a plane away from Mom and siblings can be scary for a puppy and can stress them. They're going to need some special attention and love to make them feel at home. They will also be very hungry. We will send some food taped to the top of the travel crate. There will also be some small plastic travel bowls in the crate or in the compartment on top of the crate. Please bring some water with you and feed the puppy as soon as possible. For our tiniest puppies we will send a small tube of NutriCal pet vitamins. If that is in the crate, give your puppy about a dime sized amount. It tastes good and the puppy should take it without a problem.
Take your time. Let the puppy explore you and get to know his new family. Try not to overwhelm him at first and give him time to get used to his surroundings. In no time at all, he'll be completely at home and will light up at the site of any member of his family.
We recommend having the puppy sleep in his crate at least at first. Although you may have prepared a wonderful section of the kitchen or have a nice bed for him, puppies are more secure in small spaces (and less apt to have an accident) if they have plenty of room to stretch and turn around but still feel cozy. If the puppy barks a lot the first few nights, a light sheet may be helpful to cover the front of the cage (but not the air holes!). He'll eventually take the hint and realize that it's time for bed.
We will send a copy of the puppy's health certificate and two-year health guarantee with him. We ask that you take the puppy to your vet withing 48 hours of coming home. That way both sides agree that your new puppy is perfectly healthy and ready to enjoy a lifetime of love.
It's very important to be sure that your puppy is eating well. Mixing the dry food with wet dog food can be helpful to get their bellies full. Puppies also like Ceasar's Puppy mixed with their dry food as a special treat. A fat belly on a young puppy is a very good thing. Don't limit the food now. You can wait until he is older for that but only if you need to. Puppies that get low blood sugar or dehydrated can get sick very quickly. It's important that you take your puppy to the vet at the first sign of a problem. If your puppy is not wanting to eat the first day, give us a call. We may be able to suggest some of the individual puppy's favorite treats.
When we wean our puppies, they go directly to Royal Canin Puppy food. It's one of the best available and has really small bites for our tiny puppies. It may be hard to find, but you can usually find it at PetFlow.com, PetsMart, PetCo, or your local pet store. You can eventually switch to another food later, but try to find some for the first week or so. Just mix a lot of our food with a little of yours, then mix more of yours and less of ours the next day until they are eventually eating the food of your choice. It's best to do this over about a week.
Remember, your first goal is to enjoy and love your new puppy. Feeding, potty training, and sleep are all very important to a puppy's development, but puppies need love to flourish. In a home where they are welcome and loved, they will very quickly reflect this affection to their family. Please don't hesitate to let us know if there is anything we can do for you in the future. Enjoy this special time. We hope that we have helped make this time a wonderful experience.

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